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About us

About us

At Litbear, we take customer experience very seriously and are committed to providing excellent after-sales service. If you encounter any problems or need help when using our products, please feel free to contact us and we will be happy to help you solve them.

  • Customer Service Support: Be it questions about product use, purchase suggestions or order information, our professional customer service team will listen patiently and provide timely and effective responses. You can contact us through online chat, e-mail :
  • Problem Solving Guarantee: If you are dissatisfied with any of the acne patch products you have purchased, please let us know immediately. As a brand, we promise to do our best to solve and fix any problems that may exist and make sure you have a good experience with the product.
  • Feedback Channels: In order to better improve and refine our products and services, we encourage our customers to provide feedback. If you have any suggestions, comments or ideas, please share them with us via our website message boards, social media platforms or email. Every piece of feedback will be carefully considered and become an important reference to drive innovation and optimize development.
  • After-sales guarantee: We provide comprehensive after-sales guarantee, including return, exchange and repair services. If you encounter any quality problems or need after-sales treatment in the process of use, please contact us in time and provide the relevant order information so that we can solve the problem for you as soon as possible.

We firmly believe that customer satisfaction is the cornerstone of business development. Therefore, please feel free to contact us, no matter when or where, we are willing to listen to your voice and actively solve all product problems

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